Probationary Regular Faculty – Business Management : Project Management

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<p><strong>Position Title&nbsp; </strong>Manager, Digital Experience</p> <p><strong>Posting Number</strong>&nbsp; 00515SA</p> <p><strong>Location</strong> &nbsp;Anvil Office Tower</p> <p><strong>Grade or Pay Level</strong>&nbsp; A - Pay Band 11&nbsp;</p> <p><strong>Position Type&nbsp;</strong> Administration - Regular</p> <p><strong>Posting Type</strong>&nbsp; Internal/External</p> <p><strong>Regular/Temporary</strong> Regular</p> <p><strong>Employment Type </strong>Full Time</p> <p><strong>Posting Category</strong>&nbsp; Administration</p> <p><strong>Start Date </strong>07/02/2019</p> <p><strong>Day of the Week</strong>&nbsp; Mondays to Fridays&nbsp; <strong>Shift </strong>8:30am to 4:30pm</p> <p><strong>Work Arrangements</strong></p> <p>This regular full-time position is available as soon as possible. Regular hours of work are 8:30 am to 4:30 pm, Monday to Friday. Travel between Douglas College&rsquo;s locations as required.</p> <p><strong>What Douglas Offers</strong></p> <p>DO what you love. Be good at it. That&rsquo;s how Douglas College defines a great career. It&rsquo;s a philosophy that resonates through our classrooms, our offices and our boardrooms. It inspires our students and drives us to make Douglas College one of BC&rsquo;s Top Employers. We love what we do. And we&rsquo;re looking for passionate, motivated people to join us in making one of Canada&rsquo;s best colleges even better.</p> <p><strong>The Role</strong></p> <p>The Manager, Digital Experience will work to create the best possible digital user experience at Douglas College, positioning Douglas as a leader in the post-secondary sector and ensuring students and employees have seamless, engaging and brand-driven experiences on the web and other digital properties.</p> <p>The Manager, Digital Experience is responsible for building, measuring and enhancing the College&rsquo;s online profile to increase visibility and engagement with prospective and current students, alumni, and all other stakeholders in the College community.</p> <p>Working out of Public Affairs and reporting to the AVP, this leadership role is a key change agent, leading the ongoing development and implementation of existing and new digital technologies to enhance the strategic goals of the institution. The Manager will oversee the web/digital team, and develop key strategic relationships across the college to continually improve the Douglas digital user experience.</p> <p><strong>Responsibilities</strong></p> <p>The Manager, Digital Experience is accountable for the following:</p> <p>&bull; Manages the user experience end for the overall portfolio of the College&rsquo;s digital properties (web, mobile app, intranet, CRM, digital signage, etc.) and facilitates continuous improvement, with a focus on analytics and measuring success.</p> <p>&bull; Manages, mentors, and provides day-to-day guidance and direction to the web/digital team; and translates College strategies and objectives into team and personal goals.</p> <p>&bull; Participates in strategic planning and business analysis, needs analysis and business risk assessment in regards to the digital portfolio.</p> <p>&bull; Determines through research and consultation how to best support the College to improve services through digital experience technology and make better use of existing tools. </p> <p>&bull; Works closely with and guides the internal business partners who are interested in leveraging digital analytics, by establishing standards, providing training and follow-up to make sure best practices are being followed.</p> <p>&bull; Collaborates with the AVP, Public Affairs and the senior management team to identify new opportunities for development of innovative digital technologies that align with the College&rsquo;s ongoing objectives.</p> <p>&bull; Maintains currency with new technologies for the digital platform, and continuously re-evaluates and improves digital user experiences.</p> <p>&bull; Develops and champions processes, standards and protocols as the department grows.</p> <p>&bull; Understands both business operational and development needs to help prioritize digital user experience projects and ensure they provide the best return on investment.</p> <p>&bull; Manages complex digital projects, by establishing project timelines, scope and ensuring that these are communicated to all stakeholders.</p> <p>&bull; Oversees the development of project budgets and ensures that projects are carried out on time and within budget.</p> <p>&bull; Collaborates with CEIT, to ensure that the design, infrastructure and delivery of the digital properties adhere to all security and privacy standards.</p> <p>&bull; Collaborates with the AVP, Public Affairs and the AVP Technology and CIO on the design and implementation of the user experience section of the College&rsquo;s Digital Strategy.</p> <p>&bull; Acts on behalf of the AVP, Public Affairs in his or her absence as requested.</p> <p>&bull; Performs other related duties as required.</p> <p><strong>To Be Successful in this Role You Will Need</strong></p> <p>&bull; Established professional credibility as evidenced by a relevant degree from an accredited post-secondary institution in a related field, such as computer science, or an equivalent combination of education and experience;</p> <p>&bull; Five or more years of progressively increasing experience in a digital-experience related position, with particular experience in: HTML 5, CSS, UX prototyping and wire-framing tools, open-source CMS, GitHub, Javascript, Java frameworks such as Groovy on Grails, PHP scripting, MySQL, design visualization and other web development tools;</p> <p>&bull; Five or more years of experience at a management level, preferably in a unionized environment;</p> <p>&bull; Demonstrated understanding and commitment to end-user digital experience;</p> <p>&bull; Proven track record of successful project management experience;</p> <p>&bull; Excellent organizational, analytical and leadership skills;</p> <p>&bull; Excellent written, presentation and oral communication skills; and</p> <p>&bull; Demonstrated ability to model appropriate professional, ethical and collaborative behaviours consistent with the responsibilities of this position.</p> <p><strong>Diversity Statement</strong></p> <p>Douglas College is committed to being a workplace that is free of discrimination, that values diversity and is representative, at all job levels, of the communities we serve.</p> <p><strong>Posting Detail Information</strong></p> <p><strong>Open Date</strong> 05/01/2019<br /> <strong>Open Until Filled</strong> Yes</p> <p><strong>Special Instructions to Applicant</strong></p> <p>Interested applicants must ensure that a resume and cover letter are submitted online. Please ensure your resume clearly explains how you meet the required knowledge, skills and abilities of the position for which you are applying.</p> <p>This position will remain open until filled.</p> <p><strong>Quick Link for Direct Access to Posting </strong><a href="" target="_blank"></a></p>

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