Director, Shared Services (Facilities Management and Capital Projects)

Director, Shared Services (Facilities Management and Capital Projects)


BC Mental Health & Substance Use Services (BCMHSUS)

Coquitlam, BC


As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.

You’re an seasoned project manager with experience managing capital renovations. A strong and thoughtful leader, you excel at building collaborative relationships and supporting teams to deliver results. You understand the needs of maintaining health care services through facility upgrade projects, and work in partnership to integrate clinical requirements into work plans. You also possess good business acumen, and are able to write compelling business cases, functional programs, and briefing notes to secure investment.


BCMHSUS is a values-driven organization – we serve with courage and compassion. We believe that mental wellness is for everyone. We believe that vulnerable people deserve the best health and life possible and that rehabilitation and recovery is possible. BCMHSUS provides highly specialized treatment for people across British Columbia with severe mental health and substance use/addiction issues, people in custody, and people who have been referred by the courts for assessment and treatment.

What you’ll do


The Director, Shared Services reports to the Executive Director Clinical and Corporate Support Services with BCMHSUS. The Director works within a complex multi-site environment and within the context of the long-range strategic plans for BC Mental Health and Substance Use Services. This role is focused on leading a team responsible for capital facility upgrade projects across our many sites, including the Forensic Psychiatric Hospital, correctional health services, Red Fish Healing Centre, Heartwood Centre for Women and many other leased sites; leads capital planning work; and holds strategic relationships with IMITs, facilities management, BC Housing, and Health Emergency Management BC. High-level accountabilities include:

  • Maintain performance management processes, monitor and report on deliverables and participate in the development of financial and business planning objectives.
  • Plan and implement required processes and action plans in support of the efficient and effective planning for the site facilities.
  • Monitor contractor service expenditures; lead the negotiation and tendering of contracts.
  • The Director works with senior corporate and contractor representatives to ensure that excellent customer service is being provided and to resolve issues which may arise.
  • Liaise with Senior Leaders to ensure their non-clinical service expectations are being met
  • Lead the identification, planning and implementation of the redevelopment processes.


What you bring



  • Master’s Degree in a relevant discipline such as management, project management, finance, business planning or health related field, or an equivalent level of education, training and experience
  • 10 years of progressive, related experience with a minimum of 5 years at a leadership level



  • Understanding of various reports including Truth & Reconciliation Commission’s 94 Calls to Action (2015), In Plain Sight Report (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), In Plain Sight, Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls calls for justice, and how they intersect across the health care system.
  • Models and supports full team commitment to Indigenous Cultural Safety and anti-racism.
  • Collaborates with peers to ensure ICS lens applied holistically through department as whole
  • Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
  • As a strong asset for consideration, we are looking for our successful candidate to have: Knowledge of social, economic, political and historical realities impacting indigenous communities and familiarity with Indigenous Cultural Safety and anti-racism and accompanying reports (BC DRIPA, TRC, etc.).
  • Excellent communication skills including the ability to facilitate, negotiate and persuade others.
  • Excellent organizational skills including the ability to prioritize workload to meet deadlines.
  • Demonstrated analytical, problem-solving and dispute resolution skills.
  • Ability to develop and maintain excellent working relationships with operations and corporate managers, contractor representatives, and senior management.
  • Demonstrated skill to work with a high degree of independence.



What we bring


Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

  • Join one of BC’s largest employers with province-wide programs, services and operations – offering opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
  • Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
  • Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
  • Annual statutory holidays (13) with generous vacation entitlement and accruement.
  • PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
  • Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.


Job Type: Regular, Full-time
Salary Range: $113,195 - $162,718 /year. The starting salary for this position would be determined with consideration of the successful candidate’s relevant education and experience, and would be in alignment with the provincial compensation reference plan. Salary will be prorated accordingly for part time roles.
Location: 70 ƛ̓éxətəm Road , Coquitlam, BC - Hybrid/Remote Options Available

Closing date: Applications accepted until March 12th, 2024
Hours of Work: 0800-1600
Requisition # 159695E


What we do


BC Mental Health & Substance Use Services (BCMHSUS) cares for people with complex mental health and substance use challenges. BCMHSUS is part of the Provincial Health Services Authority (PHSA).


The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.


Learn more about PHSA and our programs:


PHSA is committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.


Reconciliation is an ongoing process and a shared responsibility for all of us. The BC Governments’ unanimous passage of the Declaration on the Rights of Indigenous Peoples Act was a significant step forward in this journey—one that all health authorities are expected to support as we work in cooperation with Indigenous Peoples to establish a clear and sustainable path to lasting reconciliation. True reconciliation will take time and ongoing commitment to work with Indigenous Peoples as they move toward self-determination. Guiding these efforts Crown agencies must remain focused on creating opportunities that implement the Truth and Reconciliation Commission Mandate.


ATTN: PHSA Employees:


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Please note the internal job posting will no longer be accessible after the expiry date of February 9, 2024. If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.


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